Spare Parts Mall is a wholly-owned platform of Beijing MecKey Engineering Co.. We deliver a one-stop integrated spare-parts procurement solution for clients within the agro-processing industry, featuring high-quality components, wide-ranging hardware-software compatibility and premium after-sales support.
Beijing MecKey Engineering Co. focuses on engineering solutions and custom equipment manufacturing for the agro-processing sector. Our expertise spans starch, starch-sugar, fermentation and dairy-processing industries, covering full-cycle services including engineering design, equipment fabrication, installation & commissioning, technology R&D and import-export trading.
For full transparency, please use the official contact channels listed below. Any message claiming to originate from our organization is non-official unless sent from one of the addresses below or an email address ending in '@meckey.com'. Please watch out for fraudulent emails.
Customer Service & Consultation: service@meckey.com
Official System Notifications: no-reply@meckey.com (please do not send emails or reply to this address)
Business Cooperation: product@meckey.com
Address: 15/F, Building 10, Ronghua South Road, Beijing Economic-Technological Development Area, China
Self-Operated Platform
Spare Parts Mall acts as the exclusive sales entity of this platform. There are no third-party merchants or vendors onboard. All products displayed and sold are supplied directly by Spare Parts Mall and are not distributed via any other third-party marketplaces or webstores. If you spot our products sold through unauthorized channels, please avoid purchasing them and report the matter to us right away.
Contracts and Payment
To safeguard customers’ interests, all orders placed on our platform require signed hard-copy contracts and payment by corporate bank transfer. Any payment request directing funds to an entity other than“Beijing MecKey Engineering Co.” is fraudulent. Please double-check all payment details and notify our customer service team promptly if you receive such requests.
After-Sales and Warranty
Spare Parts Mall takes full responsibility for after-sales support for all products sold on our platform. We will honour the product-specific warranty terms for damages arising from causes excluding human-inflicted fault and force majeure events.
On-Site Installation Service Fee
Given the characteristics of our products, complimentary online guidance for installation and commissioning is provided for all products, unless otherwise specified in product descriptions. Should you need on-site service or in-person technical support, you may choose corresponding service options per your requirements. Our customer service team will follow up with you for service arrangements.